Common Problems

I have no sound! Please help

I don't have 'Render In Place'


Set the loop region to the area you want to render.
Solo the track you want to render.
Go to 'File', then 'export', then 'Audio Mixdown'
In the drop down 'After Mixdown', select 'Insert into project'
Choose a name for it.
Hit 'Export Audio'.
You might need to position the audio correctly in your project after this.

I can't see any files in the right lower media zone

My MIDI note names (like A#, Eb etc.) are not showing

How do I get audio to fit my project? What is Musical mode?

All the wave forms look like a big block/mess and show no detail or transients

The compressor is not showing anything on the gain reduction meter

No automation panel?

Cubase Elements & Artist do not have the 'Automation Panel' so you can't 'show automation on write', but it's not a big problem. Once you have recorded in some automation, simply click the + button on the bottom left of the channel (in the project window) which shows the automation lanes. Normally the first lane shown is the volume automation but if you click the + at the bottom left of the automation lane the next lane will always show the newly recorded automation. If you record multiple automation's on one channel, keep expanding the automation lanes to view them.

I have grouped my tracks by mistake

I need to COMPLETELY uninstall Cubase/other Steinberg products and then re-install them. How do I do it?

We can only advise this for Windows PCs


Be aware this will remove any and all Steinberg products, not just Cubase!


In Windows, go to 'add or remove programs' in the start menu (just start typing it, it will show up). Scroll down and uninstall all 'Steinberg' entries that are there.

Next use file explorer to go to the following directories. In these directories you will find more 'Steinberg Folders'. Just delete any folder that has 'Steinberg' in the name. Do not delete anything else. Please note, some of these folders are hidden folders. To show hidden folders follow the instructions here https://support.microsoft.com/en-gb/help/4028316/windows-view-hidden-files-and-folders-in-windows-10


Potential Steinberg folder locations:

C:\Users\(your user name)\AppData\Local

C:\Users\(your user name)\AppData\Roaming


C:\Users\(your user name)\Documents


After this is done, Cubase and any other Steinberg related products have been removed from your computer. To reinstall, download the 'Stienberg Download Assistant' from HERE. Find the version of Cubase you are using and download the 'Full Installer' (it should be over 20GB). Once downloaded, install it and you should have a fully working fresh version of Cubase installed.


No audio in other apps when Cubase is running

Missing content / samples etc.

Clicks, dropouts and stutters on playback - processor overload

No sound when trying to audition samples in right zone

Logical presets greyed out or unavailable

Other Helpful Videos

Don't have the Sampler track? Don't worry.

How to install Cubase LE

How to use the Arranger track

What is MIDI?

Keyboard shortcuts

What do I need to get started in music production?

Tips and Tricks 1

Tips and Tricks 2

Still Need Help? Contact Us Below


If you have any questions that are not answered above, the Born To Produce team are here to help. We respond within 24 hours (usually much quicker!)


Please check the 'common problems' above before contacting us, thank you

Born To Produce is based in London, UK (Timezone - GMT)

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